Last Revised: May 29th, 2017

The Heart and Soul Academy understands, cherishes and respects the importance of your privacy and safeguarding your personal information. We take every precaution to protect your member or donor information.

The following privacy policy (the "Privacy Policy") outlines what information Heart and Soul Academy ("we" or "us") may collect from users or our website located at (the "Website"), any of its subdomains, or any related sites, applications, widgets, or online services offered by us (collectively, our "Services"), and how we protect, use and disclose that information, and what choices you have about how that information is used and disclosed.

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING OUR SERVICES. IF YOU DO NOT ACCEPT THIS PRIVACY POLICY, DO NOT USE OUR SERVICES. When you use our Services, you understand that we may collect, use and disclose technical data and related information about you in various ways subject to the terms of the Privacy Policy.

We reserve the right, at our sole discretion, to modify or replace this Privacy Policy at any time in accordance with Section 9 (Changes to This Privacy Policy). If you have questions about this Privacy Policy, please contact us at the contact information listed in Section 11 below.

1. Children's Privacy

We recognize the need to provide further privacy protections with respect to Personal Information (as defined below) if we collect from individuals under the age of 13 ("children"). Consistent with the requirements of the U.S. Children's Online Privacy Protection Act, we will ask for a parent or guardian email address before we collect any personal information from the child. In the email, we will explain what information we are collecting, how we plan to use it, how the parent can provide consent, and how the parent can revoke consent. If we do not receive parental consent within a reasonable time, we will delete the parent contact information and any other information collected from the child in connection with that activity. If you believe your child is participating in an activity that collects personal information and you or another parent/guardian have NOT received an email providing notice or seeking your consent, please feel free to contact us at

You can review your child's Personal Information, request that we no longer collect Personal Information from your child or have your child's Personal Information deleted by sending a detailed message to

Unless permitted by law, we shall only use children's Personal Information after receiving parental consent through the parent email address provided. In certain circumstances, we may not be able to request parental consent, such as using Personal Information obtained from a child in order to receive parental consent.

2. Information We Collect

2.1 Information We Collect From You
When you join Heart and Soul Academy, sign-up for our classes, retreats or donation from Heart and Soul Academy via our website, register for one of our professional events, or donate via our donation page, we and/or our service providers for collecting payments (including Good, Volusion, and collect a variety of personal information about you ("Personal Information") in order to maintain your membership and to properly process your purchase or donation. This Personal Information may include: your name, address, phone, and email address, your credit card information and purchase or donation amount. We may also collect more detailed information about you, such as if you are looking for hair pulling or skin picking information, or are a parent or treatment professional.

When you register for one of our classes, events or conferences, we may collect your Personal Information, which may be processed through an event registration vendor who shares the information with us but will not retain, share, store or use personally identifiable information for any secondary purposes.

2.2 Login Through Third Party Websites
In some cases, we may allow you to login to our Services using third party websites (including a social network site such as Facebook or Twitter) (a "Third Party Website"). If you login to our Services through a Third Party Website, we access and collect information about your use of the Third Party Website and information you provide to such Third Party Website. To the extent you and the Third Party Website allow, we may access your information that is publicly available to other users of the Third Party Website and all information you have provided to the Third Party Website, such as login e-mail and other content information, friends lists, network statistics and updates regarding your Third Party Website account. We will notify you before we collect such information from such Third Party Website.

2.3 Cookies and Other Technology
To help us serve your needs better, we use "cookies" to store or track user non-Personal Information, such as your IP address and click tracking. A "cookie" is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. A website can use cookies to recognize repeat users or track web usage behavior. Cookies work by assigning a number to the user that has no meaning outside of the assigning website. Users of the Services should be aware that non-Personal Information and data may be automatically collected by virtue of the standard operation of Heart and Soul Academy computer servers or through the use of cookies. If you do not want information to be collected through the use of cookies, your browser allows you to deny or accept the use of cookies. There may, however, be some features of the Services which require the use of cookies in order to customize the delivery of information to you.

You should be aware that we cannot control the use of cookies (or use of the resulting information) by third-parties. The use of cookies by third is not covered by our Privacy Policy. We do not have access or control over these cookies.

We may also use web beacons to access our cookies. A web beacon is an electronic file on a Web page that allows us to count users who have visited that page and to recognize users by accessing our cookies. Further, a web beacon can be used in HTML-formatted email to determine responses to our communications and measure their effectiveness. You can avoid web beacons by turning off HTML display and displaying only the text portion of your email.

We also do not track users across Third Party Websites, and therefore our website does not use or respond to "do not track" signals in your web browser. However, some Third Party Websites do keep track of your browsing activities when they serve your content, which enables them to tailor what they present to you. If you are visiting such sites, certain website browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.

We may also use services hosted by third parties, such as Google Analytics, a web analytics service provided by Google, Inc. ("Google"), to assist in providing the Services. Google Analytics uses cookies to help us analyze how users use the Services. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to, and stored by, Google on their servers. Google will use this information for the purpose of evaluating your use of the Services, compiling reports on website activity for us and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of the Services. By using this Services, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

3. How We Use Your Information

3.1 To Provide our Services
We use the information that we collect from you to provide you with our Services, support and enhance your use of our Services, allow you to evaluate your eligibility for our services or products, to monitor which features of our Services are used most and to allow us to determine which features we need to focus on improving. If you choose to provide us with Personal Information, you consent to the transfer and storage of that information on our servers located in the United States.

When you register online on our Services, you may be given the option of receiving periodic informational/promotional mail or e-mail from us. You choose whether or not to receive correspondence when you provide this information or by changing your preferences within your registration profile at any time.

We offer our own free newsletter that users may subscribe to at their choice. Subscribers may choose to unsubscribe at any time and unsubscribe information is located at the bottom of each Newsletter. Individuals who do not subscribe to this service, or who do not explicitly request a subscription, are not subscribed to this monthly Newsletter.

We use non-Personal Information collected from users of our Services in the aggregate, so that we can improve our Services and for business and administrative purposes.

3.2 Diagnose Website Problems
We use your Internet Protocol (IP) address to help diagnose any problems with our computer server, and to administer the Website. Your IP address is also used to gather broad demographic data. It is not stored or linked to your personal profile information, such as your name or contact information.

3.3 Service-Related Announcements
We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

3.4 Customer Service
You may receive future correspondence directly from us. We periodically mail event announcements, fundraising solicitations, or other information we feel is relevant to our mission. Our materials are always mailed in a plain envelope, with the return address marked, "The Heart and Soul Academy, 321 Rood Ave Ste. #103, Grand Junction, CO, 81501."

It is unlikely that Heart and Soul Academy will need to contact you by telephone, but we reserve the right to do so in the event that we need to verify your personal information. If you contact us by email or phone, we may ask you to verify your personal information so that we may respond to your inquiry.

4. Our Disclosure of Your Information

4.1 With other Users of the Service
With your permission, we may share your Personal Information with other users of the Services, including when you register to (i) start or join a support group, (ii) join a membership directory, (iii) attend an event hosted by Heart and Soul Academy or otherwise advertised through the Services, or (iv) participate in a research study promoted on the Services. You may request, at any time, that your Personal Information not be requested for such purposes by contacting us at the contact information listed at the bottom of this Privacy Policy.

4.2 Aggregated Data
We may share aggregated usage and log data collected from users of our Services with third parties for purposes such as research or analytics about how users use our Services, but such aggregated data will not include any of your Personal Information.

4.3 Third Party Service Providers
We may employ third party companies and individuals to facilitate our provision of our Services, to provide our Services on our behalf, provide customer support, perform Service-related services (e.g., maintenance services, database management, web analytics and improvement of our Services' features) or to assist us in analyzing how our Services are used. These third parties may have access to your Personal Information, but only to the extent needed to perform these tasks on our behalf, and we will contractually require them to protect and safeguard your Personal Information to at least the same extent that we do under this Privacy Policy. If you choose to purchase merchandise, products and/or services, or donate on or through features on our Services, we may forward your information to third parties for services such as credit card or other payment processing, order fulfillment, credit pre-authorization, and address verification. We will never sell, rent or lease your private information.

There are also times when you provide information about yourself to us in areas of our Services that may be managed or participated in by third parties. In such cases, the information may be used by us and by such third parties, each pursuant to its own policies. While we will seek to require such third parties to follow appropriate privacy policies and will not authorize them to use this information except for the express purpose for which it is provided, we do not bear any responsibility for any actions or policies of third parties.

4.4 Law Enforcement
We cooperate with government and law enforcement officials, agencies and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials, agencies or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal processes (including but not limited to subpoenas), to protect the property and rights of Heart and Soul Academy or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.

4.5 Business Transfers
In the event that all or a substantial portion of the assets or business of Heart and Soul Academy are acquired by, merged with or transferred to another party, or in the event that Heart and Soul Academy goes out of business or enters bankruptcy, your Personal Information may be one of the assets that is transferred to or acquired by the third party. You acknowledge that such transfers may occur, and that any acquirer of Heart and Soul Academy or its assets may continue to use your Personal Information as set forth in this Privacy Policy. If any acquirer of Heart and Soul Academy or its assets intend to use your Personal Information contrary to this Privacy Policy, you will receive prior notice.

5. Accessing and Updating Your Personal Information and Preferences

If your Personal Information changes, or if you no longer desire our Services, or if you wish to update your preferences to receive email or other communications from us, you may correct, delete inaccuracies, or amend your Personal Information and preferences by making the change on our user information page or by contacting us at We will use commercially reasonable efforts to respond to your access request within 30 days.

6. Retention of Personal Information

We will retain your Personal Information for the length of time needed to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain non-financial information (financial information includes credit card information and bank account information). You can review your retained Personal Information or have it deleted by sending a detailed message to

7. Security

It is our policy to protect your account information against unauthorized access or release. However, we cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet, and any information you transmit to us is at your own risk. We recommend that you use unique numbers, letters and special characters in your password and not disclose your password to anyone. If you do share your password or Personal Information with others, you are responsible for all actions taken in the name of your account. If your password has been compromised for any reason, you should immediately notify us at and change your password.

In addition, we have procedures that limit our employees and contractors' access to Personal Information. Only those employees and contractors with a business reason to know have access to such information. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, mandatory training programs, and internal policies on data privacy and corporate integrity. We take appropriate disciplinary measures to enforce employee privacy responsibilities.

8. Third Party Links

We may provide links to Third Party Websites, such as , service providers or others. If you follow links to sites not affiliated or controlled by us you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of these sites, including the accuracy, completeness, or reliability of their information.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Website and in the portals prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

10. Users Outside the United States

This Privacy Policy is intended to cover collection of information from residents of the United States. Our Services and any services upon which our Services are hosted are located in the United States. Personal Information you submit using our Services will be transferred to and stored in the United States. By visiting our Services and submitting Personal Information, you authorize this transfer.

11. Contact us

If you have questions or concerns regarding this Privacy Policy, you should contact us at:

Heart and Soul Academy
321 Rood Ave, Ste. #103
Grand Junction, CO 81501